WebDec 5, 2024 · Thames Water said customers’ bad debt levels rose £1m to £36m, as the rate of cash collections dropped. However, the company pointed out that its bad debt charge relates “predominantly to those... WebJan 5, 2024 · Ashley Smith, of Windrush Against Sewage Pollution, said: “It shows the extent to which Thames Water is reliant on being able to use our rivers and streams as toilets to deal with problems ...
Nearly 10,000 oppose plan to pump treated sewage into Thames
WebSep 14, 2012 · Letter of Complaint: Thames Water Below is a slightly redacted version of a letter I emailed to the Chief Exec of Thames Water. It worked: I got an apology, a partial refund (for my wasted time), and a contact at Thames Water I can call directly about any future account. Lesson: normal customer complaint procedures are too slow and … WebAug 2, 2024 · The Thames Water complaints email is: [email protected] As with writing a letter, the Thames Water complaints department aims to respond within 10 working … on toilet gif
Thames Water boss brands performance ‘unacceptable’ during river ...
WebIf you are having any issues with billing or account, you can give a call at Thames Water billing complaints (free) number 0800 980 8800. The call should be made between 8 … WebIs it free to make a Thames Water complaint via Resolver? Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call). Contact details To view the Thames Water contact details press the button below WebAug 20, 2024 · Thames Water has agreed to pay £11m in compensation to more than 13,800 business customers after they were incorrectly billed. Regulator Ofwat said the issue dated back to 2024 when the water market for businesses was opened up.. Errors occurred after Thames Water transferred incorrect data into the core IT system underpinning the … ios swift plain